Click & Collect with Pickware POS
In Shopware 5
First, create and activate a separate shipping method in the Shopware 5 backend under Configuration → Shipping costs for each of your shops in which you would like to offer Click & Collect. It is advisable to limit the country selection to the country in which the respective shop is located, so that customers from other countries do not get to select this shipping type.
Additionally, you can create a separate payment method to give your customers the option to pay for their orders upon collection. You can find more information about this here.
In Shopware 6
During the installation of the extension, shipping and payment methods for Click & Collect are automatically created. In order for these to be available at the POS, they only need to be added under Sales Channels → [Name of your sales channel] → General → Payment and Shipping.
Please note that in Shopware 6 an email is sent to the customer by default when the status changes. If you do not want this for the status change when collecting the order, exceptions must be defined for Click & Collect in the affected flows (state_enter.order.state.in_progress and state_enter.order.state.completed). See Shopware's documentation for more information on the Flow Builder.
Click & Collect with Pickware WMS
In order to also use Click & Collect with Pickware WMS, open the WMS plugin configuration under Configuration → Basic Settings → Additional Settings → Shopware WMS and follow the steps below:
- Picking - Payment methods with delivery notes instead of invoices – Enter the payment method for Click & Collect here.
- Versand - Foreign shipping types – Enter the shipping type for Click & Collect here.
Finally, you can create an additional Pick profile to display the orders with self-collection directly in the Picking app. The Pick profile should have the following rules:
| Rule 1 | |||||
|---|---|---|---|---|---|
| Reference: | Oder | Condition: | Subshop | is one of | [Shop]* |
AND
| Rule 2.1 | |||||
|---|---|---|---|---|---|
| Reference: | Order | Condition: | Payment status | is one of | Open |
AND
| Rule 2.2 | |||||
|---|---|---|---|---|---|
| Reference: | Order | Condition: | Payment methode | is one of | [Payment method for Click & Collect]** |
* – Select all subshops that correspond to your shop.
** – Select the payment method for Click & Collect.
