About the plugin
With Pickware POS, you sell directly from your online shop in the shop or at trade fairs. This allows you to document all sales and goods issues centrally in one system, eliminates error-prone synchronisation processes and saves you duplicate data storage.
Requirements for use
To use Pickware POS, you need Pickware ERP, which is already included free of charge in the Shopware Professional Edition for Shopware 5. However, you need an active subscription to install updates. If you are not yet a Shopware customer, please visit the Shopware website to purchase the corresponding licences.
To complete the POS system, cash drawers, receipt printers and barcode scanners are usually required. You can find an overview of the compatible hardware in our Pickware Shop. You can also find more information on the topic of hardware in this article.
Note on use of Pickware POS in Germany
For use in Germany, you need a Pickware account and a fiskaly account to make payments at the cash register after 01.04.2021 in accordance with the legal requirements of the KassenSichV. Both accounts are created as part of the app setup. If you do not operate a store in Germany, you only need a Pickware account in which the name of your stores and the country are stored.
These articles concerning the legal regulations in Germany are therefore only available in German. If you nevertheless need this information in English, please contact our support.
Overview of all articles
Below you will find all articles regarding Pickware POS. Especially if you are using the plugin for the first time, you should go through all the articles once so that you do not miss any set-up steps. If you are looking for specific information on individual processes, you can also click through our Help Center sections.
Install and Set Up Plugins
Which Hardware Do I Need?
Configuration in the backend
Create Warehouse Per Store
Create Subshops Per Store
Enter Shop Information for Sales Receipts
Create Customer Groups for POS (Optional)
Create Payment Methods for POS
Create Shipping Method for Retail Sales
Make Certain Items Available for Shop Sale Only
Set up Click & Collect (Optional)
POS Plugin Configuration
Create Users for POS
Overselling Warning (POS)
Configuration on your iOS device
Recommended iOS settings
Set up hardware for POS
Connect Apps While the Shop Is Not Yet Publicly Accessible
Set up POS App
How to Edit Snippets and Add Translations
Configurate and Print Labels
POS App Overview
Deposit and Withdrawal
Save and Load Shopping Carts
Click & Collect with POS
Returns with Pickware POS
Cash Book Closing & Cash Report
Statistics for Pickware POS
Overview CSV Import and Export
FAQ and troubleshooting
Note on Compatibility POS
How Can I Send a Bug Report from within the App?
The Email for Creating the Pickware Account Is Not Received (POS)
Pickware Device Management Is Not Visible in the Shopware Backend
Logging into the Apps Fails
Issues with the Barcode Scanner (POS)
Issues with the Cash Drawer
How to Solve Printer Problems
Missing Barcode on Invoice or Delivery Note
Where Can I Find the Accounting Data for the Tax Audit in the Backend?
How to Correct an Incorrect Cash Closure
Is there an Offline Mode for Pickware POS?
How to Uninstall Plugins
Only relevant for retail shops in Germany
Ist Pickware POS KassenSichV-konform?
Was passiert mit meinen Filialen, Kassen und Kassenberichten bei der Umstellung auf fiskaly?
Staging System trotz fiskaly nutzen (POS)