Set up Click & Collect
Find out how to set up Click & Collect here.
Click & Collect with Shopware WMS
With Shopware WMS, Click & Collect orders can be picked like regular orders before collection. When the picking is complete, a delivery note is automatically printed and the order changes to the status Ready for delivery. The completed order can then be made available for collection. The process is automatically marked as completed as soon as the customer picks up the goods and the invoice is scanned.
Click & Collect with Shopware POS
All orders placed online in your Shopware shop or offline in one of your stores with a pick-up shipping method can be found in the menu of the POS app under Pick up order, as long as the order status is Open or Ready for delivery. To find the right order more quickly, you can search for the name of the customer or the order number.
Order has already been paid
If the order has already been paid in full by the time it is collected, the goods only have to be handed over to the customer at the POS. To do this, scan the barcode on the delivery note. All items of the order are displayed for you to check again. As soon as you tap on Confirm pick up below, the order status changes to Completely delivered and the items are booked out of your warehouse.
Order has not yet been paid
If the order has not been paid in advance, you can choose from your payment methods as usual after scanning the barcode on the delivery note and checking the order, and process the payment at the POS. The items are then booked out and the order and payment status of the order automatically change to Completely Delivered and Completely paid.